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Unleash your Tiger!
Your belief systems can hold you back, keeping you from achieving your true potential. Unleash The Tiger within to become the master of your own destiny!
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Category Archives: Customers
Core Values – Corporate Guiding Light or Corporate Spin?
Tweet I work as a consultant with numerous globally recognised brands – often at the forefront of Customer Experience (CX) and organisational transformation initiatives. photo credit: pierremarcel Before even setting foot on the client site, I have always made it … Continue reading
Posted in Business, Customers, People, Strategy
Tagged core values, Customer Centricity, Customer Experience Management, mission, strategy, trust, vision
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Still focussing on your products? You’re doomed to extinction
Organisations that place their products and services at the centre of their corporate thinking face the same fate as the dinosaurs – they are doomed to extinction. They need to change their culture and behaviours from the very core; to stop pushing products and to start winning customers hearts, minds – and wallet share. Continue reading
Posted in Customers
Tagged Customer Centricity, Customer Experience Management, dinosaur, extinct
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