Category Archives: People

People – the foundation and cornerstones of your business, the un-sung heroes that serve your customers on a day-to-day basis, the ‘oil in the machine’.

What’s the buzz about the Core Values at beBee.com?

Tweet An organisations core values offer a public indication of the guiding principles, beliefs and values that should underpin everything that we can expect when engaging with that organisation. How many organisations can actually deliver against these well intended (or cynically crafted) ideals? Following … Continue reading
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Core Values – Corporate Guiding Light or Corporate Spin?

Tweet I work as a consultant with numerous globally recognised brands – often at the forefront of Customer Experience (CX) and organisational transformation initiatives. photo credit: pierremarcel Before even setting foot on the client site, I have always made it … Continue reading
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People, oiling the machine of your Customer-Centric World (Part 2 of 6)

Without people, organisations simply do not exist. Your people are the ‘oil in the machine’. Except that, in the post-industrial age, most companies can no longer continue to operate successfully on such a mechanistic basis. In the information age, companies must function on a more dynamic basis, forming new, ad-hoc team structures organically as and when required. Continue reading
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Zen and the Master in the Art of Living

Inspirational quotes often strike a chord deep within us and can serve to encourage us through a particular phase in our life. "The Master in the Art of Living" has been with me throughout my career, and sums up my approach to life. Continue reading
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May the Fourth be With You: 15 ways the Wisdom of Yoda will help you to Unleash your Tiger

The George Lucas Star Wars franchise has spawned many memorable quotes. This article explores how Yoda's wisdom can be applied to everyday life – on planet earth. Continue reading
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