Tag Archives: organisation

Process, the Unsexy Shape of Your Customer-Centric World (Part 3 of 6)

Tweet Business processes are collections of  structured activities and tasks that produce a specific product/service for your customer(s); they encapsulate ‘WHAT you do’ and ‘HOW you do it’. Does my Process look big in this? photo credit: bogenfreund Over time, … Continue reading
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Is your consultant providing value – or an albatross?

Buying in the services of an external consulting firm is scary; will they deliver lasting value to your business, enhancing your reputation and career? Or, like the avian assassin in the 'Rime of the Ancient Mariner', will their legacy become an albatross around your neck? Continue reading
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What’s it all about, Alfie?

'Unleashing the Tiger and Realising the Potential Within' is about recognising the latent strengths and VALUE within individuals, teams and organisations - helping us to understand how we can run our businesses more effectively. Continue reading
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