Tag Archives: outside-in

Process, the Unsexy Shape of Your Customer-Centric World (Part 3 of 6)

Posted on August 24, 2011 by deancarlton

Tweet Business processes are collections of structured activities and tasks that produce a specific product/service for your customer(s); they encapsulate ‘WHAT you do’ and ‘HOW you do it’. Does my Process look big in this? photo credit: bogenfreund Over time, … Continue reading →