Tag Archives: value

Process, the Unsexy Shape of Your Customer-Centric World (Part 3 of 6)

Tweet Business processes are collections of  structured activities and tasks that produce a specific product/service for your customer(s); they encapsulate ‘WHAT you do’ and ‘HOW you do it’. Does my Process look big in this? photo credit: bogenfreund Over time, … Continue reading

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What’s it all about, Alfie?

‘Unleashing the Tiger and Realising the Potential Within’ is about recognising the latent strengths and VALUE within individuals, teams and organisations – helping us to understand how we can run our businesses more effectively. Continue reading

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